Frequently Asked Questions
Can I find your macarons in a retail outlet?
Melange Sucre macarons are available exclusively online at MelangeSucre.com.
Do you use preservatives in your products and are
the ingredients safe?
All of our products use natural ingredients with no preservatives
or additives. We use the finest quality ingredients available.
What is the shelf life of your macarons and how do
they need to be stored?
Freshness and Care: For optimal flavor, Melange Sucre macarons are best if consumed within 1-2 days. Store in refrigerator (or at about 41°F) and remove to reach room temperature before consuming. Shelf life for our macarons is 4-5 days. Please take care not to leave macarons in extremely high or low temperature conditions, and store them in their original packaging.
Please do not freeze. Freezing will affect the quality of the product.
Are my online purchases secure?
Purchases made through this website are directed through a secure shopping cart, where all major credit cards are accepted.
How can I place several orders to different addresses?
Please complete each order separately and be sure to edit the shipping address during checkout.
Is Melange Sucre “Green”?
At Melange Sucre, we do what we can to minimize our impact on the environment using recycled paper and biodegradable packaging.
What is your return policy?
If you are unsatisfied in any way with our product, please contact our customer service department and we will do anything we can to make your experience with Melange Sucre a pleasant one! |